support ticket en · NOUN
Meanings
-
A computerized request for assistance with a particular issue.
Take the number of visitors who submitted a support ticket and divide that by the number of visitors who started the support ticket submission process.
2007, Pedro Sostre, Jennifer LeClaire, Web Analytics for Dummies, Wiley, page 187:They said they got a response on the support ticket, but weren’t issued any refunds.
2022 October 7, Cristina Alexander, “Overwatch 2 text chat bug can make nonrefundable skin purchases”, in Digital Trends:
Forms
| Spelling | Features | Labels | Source |
|---|---|---|---|
| support tickets | Number=Plur | lexicographic |
Synonyms
trouble ticket (computerized request for assistance)