mystery shopper en · NOUN
Meanings
-
Someone hired by a company to pose as a customer in order to evaluate the quality of its service.
Mystery shoppers: The judging for the Station of the Year categories takes the form of a mystery shopper-style visit, with judges visiting the nominated station and viewing the facilities and services through the eyes of a traveller. This allows the stations to be viewed objectively and fairly.
2019 December 4, Andy Coward, “Derby's crowning achievement”, in Rail, page 56:
Forms
| Spelling | Features | Labels | Source |
|---|---|---|---|
| mystery shoppers | Number=Plur | lexicographic |
Descendants
Synonyms
mystery guest · secret shopper
Translations (3)
ms pembeli-belah rahsia (mystery shopper) · de Testkäufer (mystery shopper) · nl mysteryshopper (mystery shopper)